Last updated: September 21, 2026

Just Paws and Enjoy Life LLC ("Just Paws," "we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit our website, buy our products, or interact with us on social media, how we use it, who we share it with, and what choices you have.

We are a small, family-run business in Parkersburg, West Virginia, making single-ingredient treats for dogs and cats. We collect only what we need to run the shop and fill your orders.

This policy does not cover third-party websites we link to. If you follow a link off our site, that site's privacy practices apply, not ours.

Changes to this policy

If we change this policy, we will update the "last updated" date above. Changes take effect when posted. We encourage you to check back from time to time. Continuing to use our website after a change means you accept the updated policy.

Information we collect

Information you give us

When you place an order, create an account, sign up for our emails, enter a giveaway, or contact us, you may give us:

• Your name

• Your email address

• Your shipping and billing address

• Your phone number

• Any message or question you send us

You give us this information voluntarily. You do not have to provide it, but we cannot ship you an order without a name and address.

Information collected automatically

When you visit our website, our hosting provider and analytics tools automatically record:

• Your IP address

• Your browser and device type

• Your operating system

• The pages you viewed and how long you stayed

• The website or ad that referred you to us

• The general geographic region associated with your IP address

This information is collected in aggregate and is generally not used to identify you personally.

Payment information

We do not store your full payment card details. When you check out, your payment information goes directly to our payment processor, which handles the transaction and holds that data under its own privacy policy. We receive confirmation that a payment succeeded, the amount, and the last four digits of the card.

Information from social media

If you interact with us on Facebook or Instagram, those platforms may share information with us that you have made public or allowed them to share, such as your username and profile picture. You control this through your privacy settings on those platforms.

How we use your information

We use what we collect to:

• Fill and ship your orders

• Process payments and issue refunds

• Send you order confirmations and shipping updates

• Answer your questions and handle problems

• Send you our newsletter and occasional offers, if you have signed up

• Run giveaways and contests

• Understand how people find and use our website, so we can improve it

• Measure whether our advertising is working

• Show our ads to people who have visited our site or who resemble our customers

• Prevent fraud and protect the security of our website

• Meet our legal and tax obligations

We do not sell your personal information for money.

Cookies and tracking technologies

Cookies are small text files placed on your device when you visit a website. We use them, and so do several services we rely on.

Cookies we use

Essential cookies keep the site working. They remember what is in your cart and keep you logged in. The site will not function properly without them.

Analytics cookies tell us how many people visit, which pages they view, and where they came from. We use these to improve the site.

Advertising cookies let us measure whether our ads lead to sales, and let advertising platforms show our ads to people who have visited our site.

Services that set cookies on our site

• Squarespace, our website host and ecommerce platform, for site functionality, checkout, and built-in analytics

• Google Analytics, to measure website traffic and how visitors use our site

• Google Ads, to measure whether our search advertising leads to purchases

• Meta (Facebook and Instagram) pixel, to measure whether our social advertising leads to purchases and to show ads to relevant audiences

These services may combine what they learn about your visit to our site with information they hold about you from elsewhere. Their own privacy policies govern that use, and we encourage you to read them.

Pixel tags and web beacons

We and our advertising partners may use pixel tags, which are small invisible image files that record when a page is loaded or an email is opened. We use these to see whether our emails are being read and whether our ads are working.

Your choices about cookies

You can block or delete cookies through your browser settings. Every major browser offers this, usually under privacy or security settings. Blocking essential cookies will prevent you from completing a purchase.

You can opt out of interest-based advertising from participating companies at the Network Advertising Initiative opt-out tool (optout.networkadvertising.org) or the Digital Advertising Alliance opt-out tool (optout.aboutads.info).

You can opt out of Google Analytics specifically using Google's browser add-on at tools.google.com/dlpage/gaoptout.

How we share your information

We share your information only as described here.

Service providers. We share what is necessary with companies that help us operate: our website host and ecommerce platform, our payment processor, our shipping carriers, our email service, and our analytics and advertising platforms. They may use your information only to provide their service to us.

Advertising and analytics platforms. As described in the cookies section above, Google and Meta receive information about your visit to our site through the tags we have installed.

Legal requirements. We may share information when required by law, subpoena, or legal process, or when necessary to protect our rights, our property, or the safety of others.

Business transfer. If our business is sold, merged, or transferred, customer information may transfer with it as a business asset. Any buyer would remain bound by this policy for information collected under it.

We do not share your information with unrelated third parties for their own marketing purposes.

How long we keep your information

We keep order records as long as needed to run the business and to satisfy tax and accounting requirements, which is generally seven years.

We keep email subscriber information until you unsubscribe.

We keep website analytics data for as long as our analytics providers retain it under their own policies.

If you ask us to delete your information, we will do so unless we are required to keep it by law. We cannot delete information held by third parties on your behalf. If you want your data removed from a service we use, you will need to contact that service directly, and we can tell you who they are.

Security

We use Squarespace's secure hosting and a PCI-compliant payment processor, and we take reasonable steps to protect the information we hold. No website can promise perfect security, and we cannot guarantee that information sent over the internet is completely safe.

If we become aware of a security breach that puts your information at serious risk, we will notify you promptly.

Your rights and choices

Access and correction. You can ask us what information we hold about you and ask us to correct anything that is wrong.

Deletion. You can ask us to delete the information we hold about you, subject to records we are legally required to keep.

A copy of your data. You can ask us for a copy of the information we hold about you.

Marketing emails. Every marketing email we send has an unsubscribe link at the bottom. You can also email us and we will remove you. We will still send transactional messages about orders you have placed.

Targeted advertising. You can opt out of interest-based advertising through the tools listed in the cookies section above, or through your browser and device settings.

Global Privacy Control. Our website honors Global Privacy Control signals where your browser sends them.

To exercise any of these rights, email us at the address below. We may need to verify your identity before acting on a request.

Depending on where you live, you may have additional rights under your state's privacy law. We apply the choices described above to everyone, regardless of location.

Children's privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.

Sensitive information

Please do not send us sensitive personal information. That includes Social Security numbers, health or genetic information, and information about your race, ethnicity, religion, or criminal history. We have no need for it and no reason to hold it.

Links to other websites

Our website links to other sites, including our retail partners and social media pages. We are not responsible for their privacy practices. We encourage you to read their policies before sharing information with them.

Contact us

Questions about this policy, or about the information we hold about you:

Just Paws and Enjoy Life LLC Parkersburg, West Virginia Justpawsandenjoy.llc@gmail.com